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Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Do you really enjoy supplying exemplary solution and building lasting consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Have you got curiosity about being part of A financial that is industry-leading services? Do you want which will make the next move? In that case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial category of businesses. Daily in metropolitan areas and towns in the united states, they have been greeting clients, processing loan requests, responding to inquiries about services and products, marketing new items, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as choice that is first everyday economic solutions. We users give attention to building relationships to make certain consumer requirements are now being offered utilising the most readily useful items we are able to provide.

Essential Duties:

  • Relationship management: place our clients in the center of every thing we do. Exemplify our Product product product Sales culture. Serve and educate clients in the item portfolio. Escalate dilemmas to your shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem straight because of the consumer.
  • Cash management: Handle and count currency, money, and coins to incorporate handling a money cabinet, counting money deposits, moving cash from protected safe to cash cabinet along with other money maneuvering requirements. In charge of bank online payday loans with no credit check California deposits or bank pick-ups. Balance specific batch receipts with shop product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: in charge of conformity with company/State policy and procedures including Federal legislation where relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to questions that are general consumer applications, needs or any other dilemmas. Destination outgoing client courtesy and collection telephone telephone calls prior to federal laws and shop working procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and guarantee shop look (external and internal) is maintained to business requirements. Help out with the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.

Minimal Education and Experience Involved:

  • Couple of years past product sales and customer support experience chosen.
  • Couple of years cash management experience chosen.
  • Should have personal dependable transport in conformity with posted policy and procedure. This might NOT add transportation that is general public transport from family members or buddies. Must keep a valid license and legitimate auto insurance while utilized by the organization.

Real Needs:

Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), a good premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.

About Axcess Financial:

Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and exactly how they need. It is our objective getting individuals the funds they want whenever they require it. We verify we do this in a real method that is responsible and inside their means.

Dedication to Diversity:

Axcess is invested in employing and keeping a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.

This publishing is supposed to spell it out the basic nature regarding the work expected to be done and it is perhaps perhaps perhaps maybe not a thorough variety of all obligations, duties and abilities needed for the career.

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